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Tutoring Terms and Conditions

K–5 Tutoring Terms and Conditions

Welcome to our K–5 tutoring program. We are excited to be a part of your child’s academic journey. Please read the following terms and conditions carefully before booking any tutoring sessions. By booking a session, you agree to the policies outlined below.

1. Session Types and Platforms

  • Virtual Tutoring: All virtual sessions will be conducted via Microsoft Teams or Zoom. Please ensure you have a reliable internet connection, functioning audio/video, and access to either platform before your scheduled session.

  • In-Person Tutoring: In-person sessions will be held at a local public library, with the specific location disclosed after booking.

2. Booking and Deposits

  • All tutoring sessions require a deposit at the time of booking.

  • Deposits will be applied to the total session balance.

3. Cancellation and Rescheduling Policy

Virtual Tutoring

  • Same-day cancellations result in a non-refundable deposit.

  • You may reschedule within the same week of your original booking at no extra cost.

  • Friday Bookings: If canceled, you may reschedule for a later available time on Friday only. You may not reschedule for the following week without submitting a new deposit.

In-Person Tutoring

  • Same-day cancellations result in a non-refundable deposit.

  • You may reschedule within the same week of your original appointment, but a $10 rescheduling fee will apply in addition to the remaining balance.

  • Friday Bookings: If canceled, you may reschedule for a later available time that same day only. Rescheduling for the following week will require a new deposit.

4. Advance Cancellations

  • Cancellation requests must be submitted at least 24–48 hours in advance to avoid forfeiture of the deposit or incurring additional charges.

  • Timely cancellations may be eligible for rescheduling without penalty (based on availability).

5. Parental Commitment & Student Readiness

We are committed to supporting your child’s academic growth. For the tutoring experience to be most effective:

  • Your child should be ready, willing, and open to learning.

  • A growth mindset is key to building confidence and achieving academic success.

6. Agreement

By booking a tutoring session, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

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